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IPLUSO 2316

English Language I

Tourism Business Management
  • ApresentaçãoPresentation
    This CU aims to: Develop critical thinking in students, as well as vocabular and fluency in English. Foster students effective and proficient oral and written expression, using vocabulary and languages skills that are suited to the situations they find themselves in. Discuss some recent trends in management. Practice professional communication in English in contexts pertaining to organizations and situations related to careers in business. Train telephone communication in the different situations more frequently encountered in an organizational context, developing language skills to communicate efficiently. Develop the practice of professional presentations in English, focusing on appropriate structure and language.
  • ProgramaProgramme
    Organizations/companies. Typical organizational structure Positions, skills for the 21st century. Departments, responsibilities and tasks Ways of managing and leading. Common jargon. Trends in management. Speaking on the phone Common situations: how to respond Suitable language to respond to situations (recorded messages, getting through, leaving a message, wrong number) Making effective professional presentations in English (preparation, structure, language, non-linguistic elements). Reading: The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets, by Micah Solomon (1 chapter)
  • ObjectivosObjectives
    Main skills to acquire: Fluency, clarity and precision in the expression in English; Knowledge of a typical organizational structure, different departments, positions and responsibilities. Critical awareness of some current trends in business management. Effective formal telephone communication in English ¿ actively listening; providing, asking and recoding information, responding adequately. Making effective, professional presentations in English. Intercultural awareness.    
  • BibliografiaBibliography
    Bruce, A. & Love, S. (2023). Presentation Essentials. New York: McGraw-HIll. Chan, M. (2020). English for Business Communication. London & New York: Routledge. Emmerson, P. (2009). Business Vocabulary Builder. Oxford: Macmillan. Gordon Smith, D. (2007). English for Telephoning. Oxford: OUP. Mascull, Bill (2017). Business Vocabulary in Use. 3rd edition. Cambridge: CUP. Solomon, M. (2018). The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets. New York: Select Books Inc. Trappe, T. & Tullis, G. (2011). Intelligent Business. Harlow: Pearson Educational Ltd.  
  • MetodologiaMethodology
    Almost constant use of communicative activities to the detriment of lecture by the teacher, research and sharing of information the topics individually or in group, use of an interdisciplinary approach to the topics, flipped classroom methodology, feedforward processes.
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    3
  • NaturezaNature
    Mandatory
  • EstágioInternship
    Não