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IPLUSO 18896

Information Technology Applied to Hotels and Restaurants

Hotel and Restaurant Management
  • ApresentaçãoPresentation
    The Information Technologies applied to Hotel and Restaurant (ITHR) course aims to equip students in the Higher Professional Technical Course (CTeSP) in Hotel and Restaurant Management with essential digital skills for effectively performing their roles in today?s rapidly evolving digital landscape. In an increasingly competitive and technology-driven business environment, it is crucial for commercial professionals to master the tools and resources that allow them to plan, communicate, analyze, and sell more strategically and efficiently. This course offers a practical and applied approach to IT, focused on the real-world demands of the hotel and restaurant sector.
  • ProgramaProgramme
    Fundamentals of IT in the business context Productivity and collaboration tools - Word processor (Ex: Microsoft Word, Google Docs): - Spreadsheet (Ex: Excel, Google Sheets): - Presentations (Ex: PowerPoint, Google Slides): Collaboration platforms (e.g. Google Workspace, Microsoft Teams): IT applied to hotel and restaurant sector - Property Management Systems Emerging technologies in business
  • ObjectivosObjectives
    Throughout the course, students will: - Understand the role of ICT in organizations and decision-making processes; - Use productivity tools (Word, Excel, PowerPoint) to create documents, reports, and commercial presentations; - Explore collaborative platforms and digital communication tools; - Apply digital tools to marketing, sales, and customer management (CRM, social media, email marketing); - Analyze the impact of emerging technologies such as Artificial Intelligence, Big Data, and the Internet of Things on the Hotel and restaurant sector; - Explore vertical applications in hotel and restaurant area - Property Management Systems.
  • BibliografiaBibliography
    - Dan, C. M. (2018). Cloud Computing - Theory and Practice. Morgan Kaufmann. - Frye, C. D. (2019). Microsoft excel step by step. Microsoft Press. - Lambert, J., & Cox, J. (2019). Microsoft word step by step. Microsoft Press. - Murray, K. (2015). Microsoft office 365. Microsoft Press.
  • MetodologiaMethodology
    Project-Based Learning (PBL) - Allows students to develop practical projects, applying the course content, stimulating critical thinking and problem-solving skills. Gamification - Use of challenges and rewards to motivate students, making learning more engaging. Online Collaborative Learning - Use of digital tools like Google Drive to promote group work and real-time collaboration.
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    6
  • NaturezaNature
    Mandatory
  • EstágioInternship
    Não