IPLUSO 15176
Leadership and Teams Management
Hotel and Restaurant Management
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ApresentaçãoPresentationLeading and managing teams are crucial skills for managers and organisations to face market challenges. Aligning employees towards a common purpose is increasingly becoming a mission for team managers, with a view to achieving the organisation's objectives. In this sense, it is essential for organisations and their members to analyse and understand how teams work, recognise their evolutionary aspects for their adequate management and develop leadership and team management skills.
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ProgramaProgramme1. introduction 1.1 Emergence of leadership and team management skills 1.2 The valorisation of soft skills in the context of modern organizations. 1.3 Impact of culture and organizational climate in the behaviour of people and teams. 2. The Leadership 2.1 The theoretical evolution of the concept and models of leadership. 2.2 Perspectives and recent approaches to leadership. 2.3 Good leadership practices. 3. Team management 3.1 High-performance teams: training, development and participation. 3.2 Team performance evaluation 3.3 Problem-solving and conflict resolution. 3.4 Good management practices, energising and motivating teams. 3.5 Monitoring objectives and delegating tasks. 3.6 Empowering people/teams. Coaching and mentoring 3.7 Emotional intelligence.
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ObjectivosObjectivesUnderstanding the importance of leadership in achieving objectives through an effective and efficient team. To understand the mechanisms for motivating and energising teams. To understand the mechanisms and processes for effective communication with team members. Recognize and identify the specificities and essential aspects for the success of a work team. To organise and manage work teams
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BibliografiaBibliographyCâmara, P. B, Rodrigues, J. V. & Guerra, P. B. (2013). Novo Humanator ¿ Recursos Humanos e Sucesso Empresarial. Lisboa, Publicações D. Quixote. Cunha, M. P., Rego, A., Cunha, R. C. & Cardoso, C. C. (2007). Manual de Comportamento Organizacional e Gestão (6ª ed.). Lisboa, RH Editora. Cunha. M. P. & Rego, A. (2013). Super Equipas. Lisboa, Actual Editora. Goleman, D., Boyatzis, R. & McKee, A. (2007). Os novos líderes: a inteligência emocional nas organizações. Lisboa, Gradiva. Miguel, R., Rocha, A. & Rohrich, O. (2008). Gestão emocional de equipas. Lisboa, Lidel. Rego, A. & Cunha, M. P. (2009). Liderança positiva. Lisboa, Sílabo
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MetodologiaMethodologyThe methodology is based on active teaching techniques such as brainstorming and role-play. Assessment will be through a written test and group work, each weighted at 50 per cent.
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LínguaLanguagePortuguês
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TipoTypeSemestral
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ECTS6
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NaturezaNatureMandatory
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EstágioInternshipNão




