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IPLUSO 8209

Operations Management

Tourism Business Management
  • ApresentaçãoPresentation
    This curricular unit aims to provide its participants with knowledge and tools that allow them, on the one hand, to know the various areas of operations management and understand how this component adds business value. On the other hand, apply knowledge to the concrete realities of organizations.
  • ProgramaProgramme
    Introduction to Operations Management; Operations Management and Competitiveness; Product Design and Process Selection; Supply Chain Management; Quality Management; Just-in-time and Lean Systems.
  • ObjectivosObjectives
    Analyze operations management in its main areas; Understand how operations management adds value to the business; Provide the necessary knowledge to understand what is supply chain management in an integrated way; Present the most used systems in stock control; Address the topic of IT applied to supply chain management and stock management; Understand the different phases of a project's life cycle.
  • BibliografiaBibliography
    Reid, R. D., & Sanders, N. R. (2023). Operations Management: An Integrated Approach (8th ed.). Wiley. Pinto, J. P. (2025). Gestão de operações na indústria e nos serviços (4.ª ed.). FCA / LIDEL. Stevenson, W. J. (2024). Operations & Supply Chain Management (15th ed.). McGraw-Hill Education Carvalho, J. C. C. (Coord.), Guedes, A. P., Arantes, A. J. M., Martins, A. L. M., Póvoa, A. P. B., Luís, C. A., Dias, E. B., & Ramos, T. (2020). Logística e gestão da cadeia de abastecimento (3.ª ed.). Edições Sílabo. Project Management Institute. (2021). A guide to the project management body of knowledge (PMBOK(r) Guide) (7th ed.). Project Management Institute.  
  • MetodologiaMethodology
    This course utilizes student-centered active learning methodologies, promoting the practical application of Operations Management concepts. It employs case studies, problem-solving, simulations, and group work, stimulating critical thinking and decision-making. Digital tools are also used and, whenever appropriate, approaches such as problem-based learning and flipped classroom are employed, reinforcing the connection between theory and practice.
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    5
  • NaturezaNature
    Mandatory
  • EstágioInternship
    Não