IPLUSO 18885

Organizational Behavior and Management Conflicts

• ApresentaçãoPresentation

  This curricular unit allows us to identify the main concepts and theories that explain the activity developed by organizational actors, focusing on individual and interpersonal processes that occur in an organizational context. Its main areas of intervention are: Organizational Behavior and Conflict Management.
• ProgramaProgramme

  1. The Science of Organizational Behavior 1.1. Framing of behavior in the Organizational Context: its identity 1.2. Intervention in organizational behavior to promote the improvement of work contexts 2. Levels of analysis of intervention in organizational behavior: the Robbins model 2.1. Individual level 2.1.1. Personality 2.1.2. Perception 2.1.3. Motivation 2.1.4. Job satisfaction 2.1.5. Management of emotions 2.1.6. Stress and Burnout 2.2. Group level 2.2.1. Leadership and Emotional Leadership 2.2.2. Decision making processes 2.2.3. Negotiation - Negotiation process, preparation and tactics 3. Conflict management 3.1. Conflict - concept and issue 3.2. Conflict prevention 3.3. Intervention strategies
• ObjectivosObjectives

  This curricular unit aims to provide students with a theoretical and practical framework fundamental to the understanding of human behavior from a psychological and social point of view in an organization. It is also intended to analyze and interpret the various techniques for approaching human behavior, in order to promote the ability to understand the different realities and, consequently, understand the practices leading to the improvement of contexts.
• BibliografiaBibliography

  Cunha et al (2016). Manual de Comportamento Organizacional e Gestão (8ª Ed). Editora RH; Rego, A (2022). Comunicação Pessoal e Organizacional: Teoria e Prática (5ªEd). Edições Silabo; Teixeira, S. (2022). Gestão das Organizações (4ª Ed), Escolar Editora; Lampreia, J. (2013). Ferramentas de Comunicação para Gestores. Lidel; Almeida, V. (2003). A comunicação interna na empresa. Áreas Editora.  
• MetodologiaMethodology

  Priority is given to the use of the expository method and active methodologies in situations in which it is intended to involve students, through their participation, in the themes addressed. Curriculum evaluation will be carried out through a written test and a practical work with oral presentation, in accordance with the timetable and syllabus of the CU.
• LínguaLanguage

  Português
• TipoType

  Semestral
• ECTS

  4
• NaturezaNature

  Mandatory
• EstágioInternship

  Não